Today I shipped off a custom 16-piece dinnerware set. This was no ordinary custom order, I have to tell you. It was the dictionary definition of “joyous.”
It started with a convo from the buyer asking me, innocently enough, if I am able to make 8” dinner plates.
“Absolutely,” was my rapid reply, plus details to proceed with a custom order if she was interested in going ahead.
Then, without skipping a beat, she simply bought some of my tiny dipping bowls in the glaze pattern that first caught her eye.
“She’s coooool,” I thought, “I like her!” She was clearly checking me out in the flesh (in the stoneware!), doing some industrial espionage first. What a smart cookie.
She gave those dipping bowls as a present, she told me. Then she missed them and bought some more for herself. She missed my bowls! Now I reaally liked her.
When it comes to socializing, I’m usually inclined to be very reserved with my buyers. I generally figure that overly-friendly letters from the artist might be more than the buyer bargained for. They like the pottery, but they might not necessarily want to sit and have coffee with the potter.
In this case, though, I’d like nothing more than to meet this particular buyer for a coffee. She works for a family foundation working on preservation of history and heritage, and the conservation of resources and sites. The custom order took a little while to manifest, so we’ve had some time to get to know each other. We exchanged not only friendly emails, but personal pictures too. At one point, she and her husband even wrote from an internet cafe during their trip to Peru!
With her freshness of spirit, charm, and admirable worldliness, she has inspired me both artistically and personally. Would that every transaction could be so joyous and so enriching!
5 comments:
Oh my gosh, Jill... that dinnerware is fabulous! What a wonderfully rich and luscious color. Would that we could all order custom work from you... or at least would that I could! Congrats on a great sale and a wonderful customer relationship!
If I could I'd fill the house with your work, Jill...it's just that the shipping to Germany is exponential! However, I will get a vacarious thrill knowing that someone somewhere is sitting down to dinner with a tablefull of your plateware! Beautiful! (but I have the Lady Macbeth!!!!)
Jill, I loved your blog post - your ceramics are very special, always beautiful - WOW - how can something so functional be so beautiful? Your glazing is marvelous, I love how the subtle colors flow into each other and create such a wonderful surface. And you have a superb eye for design, the simplicity of it makes it all, there is never anything exaggerated about it, nothing loud and screaming, just calm beauty, done lovingly by skilled hands, who obey perfectly the artistic mind and soul! Like the work of a princess, delicate, delightful and pleasing!
the set is stunning!! and what a wonderful experience to go along with it...
*thumbs up*
What a rare treat to have such a wonderful exchange with a customer! That makes me happy knowing that people appreciate your work so much- as they should! The set you made is gorgeous! I definitely have your work on my serious wish list. I love the pieces I have, but it is just not enough! I love everything you do!
I LOVE Joyful Jill :) xoxo kz
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